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Customer Service

For returns and exchanges, please check our Shipping & Returns policy at the bottom of this website.

Our jewelry goes through strict quality control processes, and most pieces are the result of an intricate work. For this reason, if an item is out of stock or back ordered, it can take up to 4-8 weeks to get it back in stock.

If you have questions about a product, please send us an e-mail: info@defiinedluxejewelry.com and we'll get back to you within 24 hours.

Not sure what to buy? Book a free consultation: contact@definedluxejewelry.com . We're committed to helping you find the your perfect piece that not only matches your style, but also makes you feel empowered and beautiful.