What Sets Us Apart
There are many components that set our brand apart.
1) Expertise in the industry
Giselle, the founder and designer behind Defined Luxe Jewelry, has over 17 years of experience designing jewelry. You can rest assured you'll get the trendiest pieces in the market that live up to the highest quality and design standards in the fashion jewelry industry.
2) Our jewelry is eco-friendly and made for sensitive skin
All of our products are environmentally friendly, skin-friendly, hypoallergenic, and nickel-free.
Most of our pieces are made of premium grade stainless steel with the highest quality18K gold electroplating you can find in the market.
3) Quality Control
In today’s global market it's easy to find similar or even identical-looking pieces, but not everything that looks the same is in fact the same.
When it comes to quality we always go the extra mile because quality is the foundation of our work and commitment. Rest assured that every single piece of jewelry we offer goes through strict quality control processes before they even become available to you on our website.
If you want an extra little something to make your pieces even more unique, we've got you covered.
* Would you like a specific necklace but want it longer/shorter? Sure thing, we can make it for you.
* Wanna add some sparkle to your pieces? Definitely. We can add crystals of virtually ANY color to your favorite piece, and make it unique (we only work with Austrian crystals of the highest quality).
Since we’re all about the details and we want you to have a luxurious experience no matter the price or how many pieces you buy, our packaging is GORGEOUS! and will give you that luxurious vibe from the moment you receive your piece in your mailbox. All of our pieces are carefully packed and ready to be gifted so you don't have to spend extra money and time looking for gift wrapping supplies.
6) Customer service
At DL Jewelry we want you to have a pleasant experience, and returns shouldn't feel like a punishment. For this reason, we make it easy for you.
As you may understand, due to hygiene reasons we can not accept returns on earrings, however, if the piece is defective or we've sent you the wrong item, once the return is approved you'll get a full refund.
7) Fast Communication
At DL Jewelry we treat our clients and potential clients like royalty, and we will never leave a message unanswered. We strive to answer all messages on a first come, first served basis, and you can expect to receive an answer from us within 24 hours or less.
8) We like to pamper our clients
Since we love to pamper our clients, if you sign up for our newsletter every now and then we'll send you discount coupons customized just for you.
Also, if the item you want is sold out or back ordered, don't hesitate to send us an e-mail: email@example.com, and we'll do our best to get it back in store for you.